Customized Print Finality
Because all print-on-demand items are custom manufactured based on vector templates, they are final sales. We do not accept returns for sizing mistakes or buyer remorse.
Manufacturing & Print Errors
If the apparel features a manufacturing tear, stain, or a clear print placement configuration error, BBIQ will reissue the item free of charge.
Claim Windows
Dropshippers must submit a photo proof claim via the support hub within 48 hours of dispatch delivery to qualify for reprints.
How to Start a Return or Claim
Open a request through the in-app support hub or our Contact page with your order reference and clear photos where required. Our team reviews each case against the timeframes above.
How Refunds Reach You
Approved refunds are credited to your BBIQ balance, or handled as a cash-on-delivery adjustment where applicable. Refund timing depends on payment-gateway and courier confirmation.